Skip to main content
Participant
January 29, 2025
Question

ADOBE is difficult and so not intuitive! Why?

  • January 29, 2025
  • 1 reply
  • 213 views

I have a paid annual subscription for Adobe and trying to convert/export a PDF to an Excel file. Can figure it out intuitively within Adobe so I seek help externally via ai, youtube, etc. Still, no luck. Working within Microsoft Excel, they have the ability to import a PDF and convert to Excel. It worked! Adobe - terribly challenging while Microsoft is quite easy and intuitive. Why Adobe? Don't you want to keep your base of annual subscribers? I reach out to the 'Contact Us' link and they redirect me to my company administrators (lol). Adobe doesn't want to connect with its customers, and my admin don't know how to use adobe. Thanks for ping ponging me Adobe. Even though my company pays the annual subscription, it is I that authorizes them to do so. Do you think I will be authorizing this in the future given how challenging Adobe is?

1 reply

kglad
Community Expert
Community Expert
January 29, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop">
Legend
March 5, 2025

Hi @ken_5519

 

Sorry for the delayed response. 
Could you please let us know what exactly the problem is with exporting a PDF to Excel format? Here is the help document for Export PDFs: https://adobe.ly/3F7MA2j;

For business customers, there are dedicated support channels, and an admin has to create a ticket so you will get a quick resolution. 

 

Let us know if you have further questions.

 


~Tariq