Skip to main content
Participant
Jan 29, 2025 6:03 PM UTC
Question

ADOBE is difficult and so not intuitive! Why?

I have a paid annual subscription for Adobe and trying to convert/export a PDF to an Excel file. Can figure it out intuitively within Adobe so I seek help externally via ai, youtube, etc. Still, no luck. Working within Microsoft Excel, they have the ability to import a PDF and convert to Excel. It worked! Adobe - terribly challenging while Microsoft is quite easy and intuitive. Why Adobe? Don't you want to keep your base of annual subscribers? I reach out to the 'Contact Us' link and they redirect me to my company administrators (lol). Adobe doesn't want to connect with its customers, and my admin don't know how to use adobe. Thanks for ping ponging me Adobe. Even though my company pays the annual subscription, it is I that authorizes them to do so. Do you think I will be authorizing this in the future given how challenging Adobe is?

2 replies

kglad
Community Expert
Community Expert
Jan 29, 2025 6:21 PM UTC

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop">
Translate
Legend
Mar 5, 2025 5:01 PM UTC

Hi @ken_5519, 

 

Sorry for the delayed response. 
Could you please let us know what exactly the problem is with exporting a PDF to Excel format? Here is the help document for Export PDFs: https://adobe.ly/3F7MA2j;

For business customers, there are dedicated support channels, and an admin has to create a ticket so you will get a quick resolution. 

 

Let us know if you have further questions.

 


~Tariq

Translate