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Participant
July 11, 2024
Question

Adobe is still charging my card for Acrobat Pro!

  • July 11, 2024
  • 1 reply
  • 215 views

Hello,

I just cancelled Acrobat Pro subscription which i was needed for a short period

But i don't need it now so i cancelled the subscription

But the stupid Adobe is still charging my card

Last charge attempt was $79.96

They mentined it is for Product exeption

I want to ask, what the hell is it?

It's completely abusing internet power on innocent people

I also can't remove my card

It's complete abusing internet power

Please don't do this

This topic has been closed for replies.

1 reply

try67
Community Expert
Community Expert
July 11, 2024

You should contact Adobe directly for help with this issue, using one of these channels:

Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(make sure pop-ups are not blocked; type "Agent" to chat with a real person, or via phone, during working hours)

Twitter: https://twitter.com/AdobeCare

There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...