Adobe Licensing WF has Stopped Working

Question

I have cancelled the automatic renewal (a couple of weeks back) and it was due to run till the end of the month - i.e. I have PAID FOR time left. But ever since I stopped the renewal the program has stopped working and this message comes up.

Looked at Adobe fixes but they seem to be for very old versions of Windows and what did apply to me didn't work.

I see there is a previous thread for this problem but didn't see any fix recommended.

Souvik Sadhu · Answer

Hi @CambDave,

Hope you are doing well. Sorry for the trouble, and the delayed response.

If you are still experiencing the issue, please run the Acrobat cleaner tool https://adobe.ly/40A25Ix, reboot the computer once, and install the application using the direct link https://adobe.ly/4g2pirn and see if that works for you.

-Souvik

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