Question

Adobe Lightroom Plan - Acrobat Create PDF / PDF Services

Forum|Forum|4 months ago
January 12, 2026
1 reply
300 views

Hello,

I've the Adobe Lightroom Plan that accoriding to the website includes Acrobat Create PDF / PDF services as web service. However, when I login on their website, it does not show any Acrobat products. It tells me for a trial or asks me to buy the Acrobat product.

Can someone help? Thanks.

Meenakshi_Negi

Legend

Hi mahesh_3816,

Thank you for reaching out.

We have checked your account and see that you have a Lightroom plan with 1TB of storage. It does not include the Create PDF or PDF web services. You may refer to the following help page to check what is included in the plan: https://adobe.ly/4bpVxSv.

Let us know if you have any questions.

Thanks,

Meenakshi

M

mahesh_3816Author

Hello Meenakshi,

Thank you for your note. Please see the attached screenshot. According to the plan I selected, it says that Adobe Create PDF and PDF Services are included on the web (and not desktop). Am I missing something? I chose this plan to control costs and still be able to create PDF documents on the web rather than desktop. Thank you for your help.

Meenakshi_Negi

Legend

Hi mahesh_3816,

Could you please share the screenshot of the complete window where you check this information?

Additionally, please log in to your Adobe account and share a screenshot of the overview page. Open this link https://adobe.ly/4jB1e2h and sign in with your Adobe credentials. Under the Overview tab, you can view your plan.

Thanks,

Meenakshi

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