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Participant
May 20, 2021
Question

Adobe Live Cycle Form appears blank once filled out, unless being previewed

  • May 20, 2021
  • 3 replies
  • 2412 views

Adobe Live Cycle Form appears blank once filled out, unless being previewed in Outlook, Chrome, or anyother program than Adobe.  Anyone else have this happen?  or can someone help me fix this form?

 

Thanks!

 

 

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    3 replies

    Participant
    October 31, 2023

    This issue may be due to compatibility problems. Try these steps:

    1. Update Adobe Acrobat Reader.
    2. Check form settings for hidden text or fields.
    3. Save the form as a different file type.
    4. Contact Adobe support for further assistance.

    Hope this helps!

    KDufferAuthor
    Participant
    May 21, 2021

    Sorry, I was playing with that form, to see how much work it would be to redo it in Adobe DC.   I'll attach original form below.   Thanks for taking a look.  

    try67
    Community Expert
    Community Expert
    May 21, 2021

    This one is also working fine...

    KDufferAuthor
    Participant
    May 21, 2021

    The form works, I think I have it narrowed down to mac users filling it out with mac preview and sending it back to us.  The form looks filled out in Outlook preview, but when employees go to print it, it's blank.  Anything I can do to this form, to prevent that?

    try67
    Community Expert
    Community Expert
    May 21, 2021

    This is not an LCD form. It's a regular Acrobat form, and it's working fine for me.