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Participant
Nov 6, 2024 3:19 PM UTC
Question

Adobe Mac Runtime Error 53 Office Word & Powerpoint

Hi, Anyone have a proven fix for this issue? Microsoft definitely does not a proven fix. Mac Office 2021 & 2024 Word & Powerpoint.

This is one of the 2 in Word and 3 or 4 in Powerpoint:

 

Run-time error '53':

File not found: /Library/Application Support/Adobe/ MACPDFM/MacPDFM.framework/Versions/A/MacPDFM

 

Thanks

4 replies

Participant
May 18, 2025 8:59 PM UTC

Same Issue. 

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Souvik Sadhu
Legend
Jul 19, 2025 1:29 AM UTC

Hi @ivanesteva90,

 

Hope you are doing well. Sorry for the delayed response.

 

This is still a work in progress. 

We will update the thread once we hear back from the team on the fix.

 

Your kind understanding and patience are highly appreciated.


Regards,
Souvik.

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Souvik Sadhu
Legend
Dec 22, 2024 2:19 PM UTC

Hi @Cupita,

 

Hope you are doing well. Sorry for the trouble. 

 

We are looking into this. 

Would you mind sharing a screen recording of the event for a better understanding and assistance?

Also, the Acrobat App Version, and the MacOS version of your device.

 

-Souvik

 

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Participant
Jan 7, 2025 10:09 PM UTC

I have this same error - it is just a box that pops up when I open MS Word for Mac (Office Home & Student 2021), on my Macbook Air running Sequoia 15.2. I have to click on "End" or the red close button at the top left of the popup to get it to close and be able to move forward using Word.

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