Participant

Question

Adobe Mac Runtime Error 53 Office Word & Powerpoint

Forum|Forum|1 year ago
November 6, 2024
2 replies
1346 views

Hi, Anyone have a proven fix for this issue? Microsoft definitely does not a proven fix. Mac Office 2021 & 2024 Word & Powerpoint.

This is one of the 2 in Word and 3 or 4 in Powerpoint:

Run-time error '53':

File not found: /Library/Application Support/Adobe/ MACPDFM/MacPDFM.framework/Versions/A/MacPDFM

Thanks

General troubleshooting

Participant

Same Issue.

Community Manager

Community Manager

Hi @ivanesteva90,

Hope you are doing well. Sorry for the delayed response.

This is still a work in progress.

We will update the thread once we hear back from the team on the fix.

Your kind understanding and patience are highly appreciated.

Regards,
Souvik.

Community Manager

Community Manager

Hope you are doing well. Sorry for the trouble.

We are looking into this.

Would you mind sharing a screen recording of the event for a better understanding and assistance?

Also, the Acrobat App Version, and the MacOS version of your device.

-Souvik

Jubilant_quirk1902

Participant

I have this same error - it is just a box that pops up when I open MS Word for Mac (Office Home & Student 2021), on my Macbook Air running Sequoia 15.2. I have to click on "End" or the red close button at the top left of the popup to get it to close and be able to move forward using Word.