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mwells321
mwells321
Participant
December 4, 2019
Answered

Adobe no longer see's hardware token Digital ID in macOS Catalina

  • December 4, 2019
  • 1 reply
  • 5649 views

I recently upgraded my Mac to Catalina and Adobe Acrobat is no longer seeing my US military CAC digital certificate connected through a USB smart card reader.  The certificates populate in keychain and work flawlessly in safari and chrome web browsers, but for some reason, Acrobat can't see the certs in the new OS, thus preventing me from digitally signing forms. Looking for tips to resolve. 

 

I'm using Acrobat Pro DC 2015 release, build version 15.6.30504.352990

This topic has been closed for replies.
Correct answer brandi5D99

This is actually the fix, 

 

for catalina and big sur

 

How To Sign a PDF Using Adobe 

1 reply

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
December 4, 2019

Hi,

 

if you've recently upgraded see here: https://militarycac.com/macuninstall.htm

 

 

If you also need to uninstall and reinstall go here: https://helpx.adobe.com/download-install/kb/acrobat-2015-downloads.html

 

Check also in your macOS if security settings have changed for your mac extensions; enable/disable accordingly to see if this also help as a workaround.

    B
    brandi5D99Correct answer
    Participant
    February 5, 2021

    This is actually the fix, 

     

    for catalina and big sur

     

    How To Sign a PDF Using Adobe 

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