Adobe Not responding issue

Question

We are facing issue with Adobe after installing the Win10 1809, Can anyone help me in this.

Error Application Name: AcroRd32.exe, Version: 20.9.20063.54258, Timestamp: 0x5eaf4c6f
Error module name: ntdll.dll, version: 10.0.17763.1192, timestamp: 0x67e7a2b6
Exception code: 0xc0000409
Error margin: 0x000851d0
ID of process with error: 0x1c70
Application start time with error: 0x01d63d882d8d95bf
Faulting application path: C: \ Program Files (x86) \ Adobe \ Acrobat Reader DC \ Reader \ AcroRd32.exe
Module path with error: C: \ WINDOWS \ SYSTEM32 \ ntdll.dll
Report ID: 91a3b9ec-9698-4f55-854b-6f172cf33fa3
Full package name with error:
Package Relative Application ID with Error:

Amal. · Answer

Hi Santhoshm

We are sorry for the trouble. As described the application is not responding

Is this a behavior with a particular file or function or is it happening at random with all the files?

Please update the application to the new version 20.009.20067 available from the help menu > check for updates and reboot the computer once and check.

You may also try to repair the installation go to Help > Repair Installation and see if that makes any difference.

Let us know how it goes

Regards

Amal

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