Adobe only working in Cloud

Question

Adobe is only working on the clould. It's not working via desktop so it's making it difficult to edit and organize pdf's the way I did on previoul laptop.

AnandSri · Answer

Hello,

I hope you are doing well, and thanks for reaching out.

Could you please provide more details about the issue? Are you referring to the Acrobat desktop app or the free Acrobat Reader app? Are you encountering any error messages when trying to use the app or any of its tools, like organising the PDF? Additionally, could you describe the workflow you are attempting to follow and share any relevant screenshots? Are you experiencing the issue while editing all the PDFs, or is it specific to one?

We verified your Adobe ID(email), which you have used to sign in to the community. We see that you have an active subscription to Acrobat Pro. Ensure that you are using Acrobat Pro and using the current Adobe ID to log in to the app. See these articles to learn more about editing and organizing PDFs: https://adobe.ly/3Yg1jyQ

https://adobe.ly/3YIWwpF

If you have a different issue, please share more details. We're here to help.

Thanks,

Anand Sri.

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