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Elonah5CE2
Participant
August 29, 2022
Question

Adobe PDF - An error occurred while printing the document

  • August 29, 2022
  • 2 replies
  • 4429 views

We need your assistance fixing the issue with printing a PDF file to Adobe PDF printer. 

This topic has been closed for replies.

2 replies

darryl976
darryl976
Participant
September 8, 2022

Having precisely the same issue with Acrobat DC for Windows. Whenever I attempt to print to Adobe PDF, I get a message saying "an error occurrred while printing the document" and it produces a PDF full of blank pages. Used to work just fine until a couple of updates ago. Now I have to come up with a workaround using different PDF software, which is not ideal because I'm paying to have this one do this stuff for me.

Amal.
Community Manager
Amal.Community Manager
Community Manager
September 12, 2022

Hi @darryl976 

 

We are sorry for the trouble. Please go through the help page https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html

 

Also, make sure you have the recent version 22.2.20212 of Acrobat DC installed. Go to help > Check for updates and reboot the computer once.

 

Regards

Amal

BarlaeDC
Community Expert
BarlaeDCCommunity Expert
Community Expert
August 29, 2022

Hi,

 

Would be helpful if you could provide the version of Acrobat using, the version of the OS?

 

although I get the feeling it will be a re-install to start, and then maybe a settings/permissions issue.

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