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Participant
April 6, 2017
Answered

Adobe pdf converter keeps disappearing

  • April 6, 2017
  • 2 replies
  • 2378 views

On a Windows 7 Pro 64-bit computer, the Adobe pdf converter keeps disappearing.  I can manually install it and then the next day I have to re-install it. Any idea?

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Correct answer LZazzera

I was using version 2015.006.30280. I ended up uninstalling Acrobat completely, downloading the new version and installing it.  It seems to be working fine now.

Thank you for the pointer.

2 replies

Adorobat
Participating Frequently
May 13, 2017

Glad to hear that the issue is resolved.

Cheers!

Adorobat
Participating Frequently
April 17, 2017

Hi LZazzera,

Could you please try the steps suggested in the link below?

Print to PDF keeps disappearing

Please confirm the version of Adobe Acrobat installed on the machine.

You may refer to the following link to do so:

Identify the product and its version for Acrobat and Reader DC

Keep us posted with the results.

Shivam

LZazzeraAuthorCorrect answer
Participant
April 17, 2017

I was using version 2015.006.30280. I ended up uninstalling Acrobat completely, downloading the new version and installing it.  It seems to be working fine now.

Thank you for the pointer.