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Inspiring
February 11, 2026
Question

Adobe PDF Printer on Surface Pro / Win 11 / Acrobat 2024

  • February 11, 2026
  • 1 reply
  • 49 views

I can’t install Adobe PDF Printer on my Microsoft Surface Pro, Windows 11, Acrobat 2024 (Classic)

 

I Have of course read as much as possible but no success. Have also tried all the steps https://helpx.adobe.com/se/acrobat/desktop/troubleshoot/print-scan-issues/printer-missing.html

 

I does not appear in the list of printers. When trying to manually add a new printer I can not find the port “Documents*.pdf (Adobe PDF)”

I have also tried to create a new port with different names, such as “Adobe PDF (local port). It takes me one step further and I click that I have installation disk with path C:\Program Files\Adobe\Acrobat Classic\Acrobat\Xtras\AdobePDF.

A list of 10 “Adope PDF Converter” appear and I have tried them all resulting in error “Printer driver is not installed. Unable to find the file”

 

I have no more ideas.

 

What can I do?

 

 

    1 reply

    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    February 11, 2026

    What processor does your Surface have?

    David Creamer: Community Expert (ACI and ACE 1995-2023)
    Goateye01Author
    Inspiring
    February 11, 2026

    Snapdragon X Plus (8-core) @ 3.30 GHz (3.24 GHz)

    ARM-based 64 bit

    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    February 11, 2026

    I’m pretty sure the print driver doesn’t work on the Snapdragon processor. 

    David Creamer: Community Expert (ACI and ACE 1995-2023)