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Peter DeGr
Participant
November 11, 2021
Question

Adobe PDF signatures disappear when the document is signed by someone else in Docusign?

  • November 11, 2021
  • 1 reply
  • 703 views

Hi,

When an Adobe PDF document has signatures in it, and next, this document is signed in Docusign (by someone else), then the new PDF seems to loose all the initial signatures in Adobe PDF?

 

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1 reply

MikelKlink
MikelKlink
Participating Frequently
November 12, 2021

That sounds like an error either in Docusign or in the original PDF.

For an analysis please share the PDF both before and after processing by docusign.

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