Participant

Question

Adobe PDF T1 font printing bug

Forum|Forum|3 years ago
March 31, 2022
2 replies
1667 views

There is an issue printing web pages from Chrome and Edge using the Adobe PDF printer (which does not appear to have been updated since the Obama administration - it still looks exactly as it has for the past ten years, and still only has 1b as a PDF/A option): the resulting PDFs contain only the T1 font, are not searchable, and the text cannot be selected. (It selects in tall blue lines - see screenshot.) Copying and pasting the text yields only gibberish.

There is no fix for PDFs created this way; they cannot be re-OCRred (even after removing hidden text), nor can they be edited with the Edit tool.

Increasingly I have seen this in PDFs created by the courts, and the only way we can work with them is to print and re-scan them. But now my own Word Processing department has been creating them, unwittingly using the defective Adobe PDF printer.

I have scoured the Internet as well as searched this forum, and, astonishingly, can find absolutely no mention of this issue, which I have been running across with ever-increasing frequency in my position as a Word Processor.

Any feedback or further information or insight about this issue would be appreciated.

P

Pallavi_Nuka

Participant

I just ran into this issue. My assistant sent me 5 PDF documents with this T1 font and none of the text is editable or convertable to Word as text. Now I can understand how these files were generated, but how is there any way to convert them to an editable PDF?

S_S

Community Manager

Hi @Pallavi_Nuka,

Hope you are doing well. Sorry for the trouble, and the delayed response.

I tried creating a PDF similarly as the initial post, but was able to get OCR done on the document to fix editing issues.

Would you mind letting us know if the issue persists with the latest version (2024.005.20xxx), for us to investigate further?

-Souvik

ls_rbls

Community Expert

For best results you shouldn't be using web browser with built-in PDF viewing capability; trying to employ the print action in an attempt to convert an HTML page to a PDF file is also incorrect, since all you're doing is printing an image file.

When this is done, that image file is just embedded as an image layer in the produced PDF document; there is no easy way to make that image layer into searcheable text with OCR tools and expect not to run into problems.

If you're already able to execute a print action from the web browser, and select from the context menu the "Adobe PDF printer", then that means you do have Adobe Acrobat installed in that machine.

Why not use the built-in feature "Create PDF from Web Page..." ?

All you have to do is copy the URL link and paste it the dialogue box, then click the "Create" button. Adobe Acrobat will handle the rest.

Additionally, if you have the Adobe Acrobat extension installed and enabled in your Chrome-based web browser(s), this option is also available, but you must have a paid subscription of Adobe Acrobat Pro DC.

D

David23829218epd7Author

Participant

Hi, thanks for your fast reply.

I'm sorry, but I can't figure out what "trying to employ the print action in an attempt to convert an HTML page to a PDF file is also incorrect, since all you're doing is printing an image file" means. I've printed Web pages to PDF using the Print function for decades, and never gotten image files, but proper, textual, searchable and copyable PDFs. Even now, this still works in Firefox and the now-deprecated IE. Only since the latest overhaul to DC has this flaw emerged. And it's not creating an "embedded . . . image layer", it's creating what appears to be a properly-formed PDF made out of text, except it only contains the T1 font (about which I have not been able to find out anything on the Web), and what letters can actually be copied out of it despite the wacky selecting do not match what's visible on the screen. (This is confirmed by inspecting the PDF with the Content tool: it's filled with text, but all nonsense.)

Now that I've identified it, I can easily work around this issue by simply using the Save as PDF option when printing from Chrome, but it sounds like what you are saying is basically we shouldn't expect the standard-issue Adobe PDF printer that installs along with the program to actually work correctly on a simple Web page, silly us, what were we thinking.

Sample.pdf

ls_rbls

Community Expert

You're welcome and I see what you're saying.

I've always been under the impression that the action of printing using a virtual printer device driver, such as the Adobe PDF Converter", have always produced an entirely different result on a digitally-produced PDF than what is seen on screen.

Since what we interpret as text on a computer screen is obviously not the same as the produced PDF (and much less is it the same as the final print that is seen on a sheet of paper that comes out of an actual physical printing device), I've also been under the impression all of these years that scan and OCR is a necessary extra step in order to add the layer of "real text" that is missing from the rasterized images (or vectorized images) contained in the PDF structure that results from using a virtual printing device driver as a printer.

If you suspect this is a bug you may use this link to submit your findings:

https://www.adobe.com/products/wishform.html

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