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Participant
July 21, 2023
Answered

Adobe Print Lag when you ask it to print

  • July 21, 2023
  • 1 reply
  • 303 views

When I ask Adobe to print a document it takes 15-20 seconds to pop open the print menu box to select which printer I want and what pages I need.

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Correct answer Amal.

Hi @Israel31218976orhf 

Hope you are doing well and sorry to hear that

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.03.20244 installed. Go to Help > Check for updates and reboot the computer once.

Also, try to repair the installation from the help menu (Win Only) and see if that works.

 

Let us know how it goes.

 

Regards

Amal

1 reply

Amal.
Amal.Correct answer
Legend
July 21, 2023

Hi @Israel31218976orhf 

Hope you are doing well and sorry to hear that

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.03.20244 installed. Go to Help > Check for updates and reboot the computer once.

Also, try to repair the installation from the help menu (Win Only) and see if that works.

 

Let us know how it goes.

 

Regards

Amal