Adobe Printing Issue

Question

Hello,

I have a iMAC and and HP Color Laser Jet Pro MFP M282nw printer. Recently I tried a 7 day free trial for additional Adobe capabilities. I subsequently cancelled. Later, when I try to print something, only a small part of the document prints and the rest of the page is blank. Sometimes, it prints a small part of the document then a second page comes out wiht the full page printed. All other applications print fine.

Anyone know what causes this and how to fix?

Thank you.

AnandSri · Answer

Hello!

I hope you are doing well, and thanks for reaching out.

If you can access Acrobat, indicate whether the trial has expired or if you are still within the trial period. Please ensure you have the latest version of Acrobat installed on the machine: 25.001.20474 (Win) | 25.001.20476 (Mac), Apr 28, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and try again.

Ensure you have the latest printer driver and the firmware installed from the HP official website. You can also try the suggestions shared in this Adobe article: https://adobe.ly/3EMHBnL

If the issue is specific to one PDF, test it with a different PDF. Try printing the PDF as an Image: Open your PDF in Adobe Acrobat. Navigate to File > Print. Click on Advanced. Check the box for Print as Image. Click OK, then proceed to print.

Let us know how it goes.

Thanks,

Anand Sri.

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