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Participant
December 3, 2022
Question

Adobe Pro 2020 crashes when opening URL

  • December 3, 2022
  • 1 reply
  • 358 views

I use Adobe Acropbat PRO Version 2020.005.30418 on Win11.

 

Recently the program started to crash when I try to open URLs from PDFs, this worked until a few weeks ago. I did not change the Adobe settings.

 

I checked Updates, reinstalled the program and also unchecked edit>preferences>security(enhanced)>enable enhanced security. However, the problem persists.

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1 reply

Participant
December 3, 2022

I also followed these steps: https://community.adobe.com/t5/acrobat-discussions/acrobat-pro-2020-crashing-when-opening-hyperlinks/td-p/11661492

 

I just noticed that the URL finally open (if I wait about 1 min and do not force Adobe to stop). However, a few weeks ago the URLs opened quickly.