Adobe Pro subscription keeps asking for login (installed on two machines)

Dear all,

One of our users have Adobe Pro on two machines and contacted us to help her with this issue:

Adobe Pro keeps asking for login on her desktop. I told her that she can only be logged in on one machine at a time. She said that she doesn't use her laptop at that moment, it is turned off. Can someone help me what should i try? I have checked the credentials manager service, it is running. All apps (Creative Cloud and Adobe Pro) are up to date. I have deleted all credentials from Credential Manager which belomged to Adobe. Interestingly there were

- 31 (yes, 31) rows with "Adobe App info" with saved password - from different days, some on the same date

- 2 times with the same id: ACC.com.adobe.acc.container......random_id......
- Adobe Dummy Credential
- Adobe User Info(Part1)
- Adobe User Info(Part2)
- Adobe User OS Info(Part1)

(picture attached)

What are these credentials? What could go wrong?

Thank you very much for your help.