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Participant
Jul 12, 2025 1:16 PM UTC
Question

Adobe Pro Won't Open Downloaded pdf

I have Acrobate Pro 2020 on my Dell laptop.  Worked fine until yesterday.  It will download a pdf from the internet (taking a foreign language course online) but it will not open the pdf in Google Chrome with the Acrobat .exe enabled.  Reloaded Pro and it displays a sad 😞 page graphic when i try to open the downloaded document. Thanks.

 

1 reply

Community Expert
Jul 12, 2025 2:09 PM UTC

Hi @MADCleveland 
How are you opening the PDF in Google Chrome? If you drag and drop the PDF into a browser window, does it fail to display the PDF? Is this the case with other PDFs?
Can you open Acrobat Pro and then open the PDF in there?

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