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November 25, 2025
Answered

Adobe Pro XI - Deactivation/Activation

  • November 25, 2025
  • 1 reply
  • 423 views

Hello, I need help Activating and Adobe Pro XI license on a new computer.

 

I got a new computer and unfortunately, it was not Deactivated on the old computer.

 

I am not able to Activate the license on the new computer, as it says the license is already in use by the maximum allowed computers.

 

Thanks in adavance 

 

[Private info and Serial number removed]

 

 

Correct answer Randy Hagan

I'm afraid you're out of luck on that one. Adobe has closed down its activation servers for Acrobat XI. While it might be possible to de-activate your old install through your Adobe Account page, there's no avenue available through Adobe to activate a new one.

 

Also, for future reference, I would strongly recommend that you never post your license information to the public. If you hadn't already lost the ability to re-activate Acrobat XI, this would be about the best way to ensure that you couldn't in the future.

 

Wish I had better news for you,

 

Randy

1 reply

Randy Hagan
Community Expert
Randy HaganCommunity ExpertCorrect answer
Community Expert
November 25, 2025

I'm afraid you're out of luck on that one. Adobe has closed down its activation servers for Acrobat XI. While it might be possible to de-activate your old install through your Adobe Account page, there's no avenue available through Adobe to activate a new one.

 

Also, for future reference, I would strongly recommend that you never post your license information to the public. If you hadn't already lost the ability to re-activate Acrobat XI, this would be about the best way to ensure that you couldn't in the future.

 

Wish I had better news for you,

 

Randy

try67
Community Expert
Community Expert
November 25, 2025

I removed it for them...