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Participant
June 19, 2023
Question

Adobe reader 2017 DC, editing and licensing issue

  • June 19, 2023
  • 1 reply
  • 478 views

Hello, i have a problem with adobe reader 2017 dc .
We have purchased 2 subscriptions. On one of the computers, one program suddenly told me to log in to my adobe account. I haven't been able to edit the files since then. Message is displayed
Your request could not be completed. The adobe acrobat license has expired or has not been activated. ok/cancel

When I open a pdf document, adobe reader is logged in, an account is displayed.

I tried repairing the installation and using the Limited Access Repair tool. I still have a problem and I can't work.

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1 reply

Abambo
Community Expert
Community Expert
June 19, 2023

You have a subscription for either Acrobat DC or Acrobat Pro DC, as Acrobat Reader is free and does not need a subscription.

 

Have a look at: 

 

ABAMBO | Hard- and Software Engineer | Photographer