Adobe reader app with widows 10 is not syncing all files in the adobe reader cloud

Question

Windows 10 Acrobat app is not showing all folders in the Adobe Reader cloud.

I have updated the app,

I have uninstalled the app and then reinstalled it.

Is there a manual sync between Windows 10 and the cloud?

Windows 10 computer is up to date

Works great on my phone

Tariq Dar · Answer

Hi @Al3151468826w9,

Sorry for the delayed response and troubled experience.

What exactly do you mean by Reader Cloud? Do you mean Document Cloud storage? What are you trying on the Reader Windows 10 machine that is not syncing with the Cloud? Adobe Reader is a freeware application that has limited functionalities.

Please share a screenshot from the phone and from the Windows machine where the things are syncing and not syncing. Also, please let us know exactly what operation you were doing on your machine.

~Tariq

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