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Participant
February 8, 2024
Question

Adobe Reader crashes when trying to open pdf files from Onedrive or SPO site via file explorer

  • February 8, 2024
  • 1 reply
  • 684 views

I have a user who tries to open pdf files that are saved on her personal Onedrive or Sync'd SPO site on File explorer. When computer is booted up and file is firsted opened it works fine but onceyou close Adobe and try to reopen that same pdf it crashes. I have tried running the Adobe repair, uninstall and reinstall and no change. I removed protected view and added location to trusted zones still no change. Any ideas below is App error.

 

 

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1 reply

JR Boulay
Community Expert
Community Expert
February 8, 2024

[MOVED TO THE ACROBAT READER DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe