Skip to main content
March 28, 2018
Question

Adobe Reader DC 2015 - eSignature not roaming with Citrix UPM

  • March 28, 2018
  • 0 replies
  • 871 views

Adobe Reader DC 2015 installed on a Windows Server 2012R2 XenApp 7.15 image.

It seems the user's e-Sisgnature information are saved under \%userprofile%\AppData\Roaming\Adobe\Acrobat\DC\Security\, on the following files:

  • reader_fss_signature_initials
  • reader_fss_signature_initialsi
  • reader_fss_signature_initialsk

This folder is currently being redirected to a file share. If I create a new e-Signature and chose to save it, the size of the some of these files increase (I assume as expected). If I logoff and log back in, then chose "File and Sign Tool", these files get recreated. What's the reasoning behind this? Any way to actually have those e-Signatures persist across logon/logoff?


Any help is greatly appreciated. Thanks and best regards,

Lucas.

This topic has been closed for replies.