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Participant
July 17, 2020
Answered

Adobe Reader DC Internet Explorer Add-in Printing no longer works in Windows 10 Version 2004.

  • July 17, 2020
  • 3 replies
  • 6956 views

Can no longer print a PDF that is rendered inside of internet explorer after upgrading to Windows 10 version 2004. You can hover over the print button and it turns gray which means the toolbar realizes you are hovering over the print button, but when you click the print button nothing happens.  You can click on it over and over again and no print dialog box appears. Same result when clicking File|Print.

 

Chatted with Adobe support and told they don't support the application and that there was a separate team for that and to post my question hear. Any help would be great!

This topic has been closed for replies.
Correct answer Ambigulous

This seems to be fixed with the latest version of Reader, version 21.001.20135
 21.001.20135 Planned update, Feb 09, 2021 — Release Notes for Acrobat DC Products (adobe.com)

3 replies

Ambigulous
AmbigulousCorrect answer
Participant
February 11, 2021

This seems to be fixed with the latest version of Reader, version 21.001.20135
 21.001.20135 Planned update, Feb 09, 2021 — Release Notes for Acrobat DC Products (adobe.com)

Participant
February 16, 2021

It's working!!!

Participant
December 9, 2020

Hi,

Is there any solution? I have the same problem.

Terry153
Participant
January 20, 2021

Hi

 

I found that it defaults to read only mode with a recent update. 

 

I was able to go into Adobe DC> Edit> Preferences> Internet> uncheck display in Read Mode by default.

 

Restart your your browser as well. Seems to work fine for me now. 

July 21, 2020

Hey there, it looks like you've created a duplicate post which can be found here.
Adobe has not been helpful in this as it looks like we're waiting on Microsoft to provide a fix. I've had luck using the following workarounds though:
1. Disable IE Add-In for Adobe.
2. Save the PDF file and open it up in Adobe Reader.
3. Set Chrome or Edge to be the default PDF handler.