Adobe Reader Extensions no longer working in Acrobat Pro

Forum|Forum|3 years ago
January 12, 2023
2 replies
2028 views

I use Adobe LiveCycle Designer ES4 to design forms. I add reader extensions to the pdf using Adobe Acrobrat Pro: File > Save as Other > Reader Extended PDF > Enable More Tools (includes form fill-in & save)… I've been doing this for years and now all of a sudden it is no longer working. I'm getting this message. Any ideas why. My IT can't figure it out.

General troubleshooting

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Correct answer try67

Correct, they expired. See: https://helpx.adobe.com/acrobat/kb/reader-extended-pdfs-and-adobe-root-ca-expiry.html

You have to re-apply them using the latest version of Acrobat, although in most cases they are not really needed any longer (not sure if that also applies to LCD forms, though).

try67

Correct answer

Community Expert

Correct, they expired. See: https://helpx.adobe.com/acrobat/kb/reader-extended-pdfs-and-adobe-root-ca-expiry.html

You have to re-apply them using the latest version of Acrobat, although in most cases they are not really needed any longer (not sure if that also applies to LCD forms, though).