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Participant
July 23, 2025
Question

Adobe Reader Pedindo Login, Quando faço login requer assinatura e fecha sozinho

  • July 23, 2025
  • 1 reply
  • 440 views

Estou com a versão do Adobe Reader atual, quando abro qualquer PDF só para visualizar, pede login. Faço o login e depois pede assinatura de planos do Adobe e o aplicativo fecha sozinho, não permitindo nem visualizar o arquivo.

1 reply

Meenakshi_Negi
Legend
July 23, 2025

Hi andre_6331,

 

Thank you for reaching out, and sorry about the trouble caused. 

 

Please try reinstalling the application using the following steps:
- Remove the application and run the cleaner tool (https://adobe.ly/4f3DpxH).
- Reboot the machine
- Install Adobe Acrobat Reader from the following page: https://adobe.ly/3IB4NHk;

Check if that helps.

 

Feel free to let us know if you need any help.

 

Thanks,

Meenakshi