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SF_Songbird
Participant
July 18, 2021
Question

Adobe Reader vs Acrobat DC Download PDF Issue

  • July 18, 2021
  • 2 replies
  • 397 views

I am having trouble downloading a document from a site (my bank) that says it requires Adobe Reader.  I have Adobe Acrobat Standard DC 2015. Could this be the problem?  Have tried with 3 different docs and it goes into an endless loop saying it is retrieving the doc.

Thanks in advance for any help!

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2 replies

try67
Community Expert
try67Community Expert
Community Expert
July 18, 2021

No, that's not is. Acrobat Standard can open any PDF file Reader can.

What is the exact text of the message you're seeing, and where do you see it?

Bevi Chagnon - PubCom.com
Bevi Chagnon - PubCom.com
Legend
July 18, 2021

First, download the PDF from your bank and save it to your computer.

Then launch any verson of Acrobat — Reader, Standard, Pro — and then open the PDF that you saved.

 

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