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Curt32210743jz5g
Participant
August 9, 2026
Answered

Adobe reader won't save to a long path

  • August 9, 2026
  • 1 reply
  • 25 views

Adobe Reader will not save using “save as” to a long path in Windows 11 using the Windows 11 File Manager.  You have to click “cancel” and then start the save process again and then the save will work.

    Correct answer Anand Sri Bhattacharya

    Hello @Curt32210743jz5g,


    I hope you are doing well, and thanks for reaching out. We're sorry for the trouble you had.


    Could you please share more details about the issue?

    What is the version of Acrobat Reader installed? Check from Menu > Help > About Adobe Acrobat.

    What is the version of the OS installed?

    Is it happening with all the PDFs, or with a specific PDF?


    For testing purposes, please disable the Enhanced security settings from Menu > Preferences > Security (Enhanced) > Turn off Enhanced security and Protected Mode at startup, click OK, and restart the app. Then try the workflow. Please enable the security settings after the test.


    Please check these articles on the supported long path length limitation: https://adobe.ly/4hZjG5I

    https://adobe.ly/4hqcqjc


    I hope this helps, and please reach out if you need any further assistance.

    Regards,

    Anand Sri.

    1 reply

    Anand Sri Bhattacharya
    Community Manager
    Anand Sri BhattacharyaCommunity ManagerCorrect answer
    Community Manager
    August 10, 2026

    Hello @Curt32210743jz5g,


    I hope you are doing well, and thanks for reaching out. We're sorry for the trouble you had.


    Could you please share more details about the issue?

    What is the version of Acrobat Reader installed? Check from Menu > Help > About Adobe Acrobat.

    What is the version of the OS installed?

    Is it happening with all the PDFs, or with a specific PDF?


    For testing purposes, please disable the Enhanced security settings from Menu > Preferences > Security (Enhanced) > Turn off Enhanced security and Protected Mode at startup, click OK, and restart the app. Then try the workflow. Please enable the security settings after the test.


    Please check these articles on the supported long path length limitation: https://adobe.ly/4hZjG5I

    https://adobe.ly/4hqcqjc


    I hope this helps, and please reach out if you need any further assistance.

    Regards,

    Anand Sri.

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