Adobe si chiude dopo pochi secondi

Adobe Acrobat dopo pochi secondi dalla sua apertura, sia il mail program che da pdf, si chiude immediatamente.

Il programma è aggiornato ed è installato su PC con sistema operativo Windows 10.

Quale può essere la problematica e la sua risoluzione?

Grazie

Community Expert

Based on previous reports of this, there is no single solution to resolve this. This (very long) discussion thread has a few suggestsions: https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-shuts-down-a-few-seconds-after-launching/m-p/14627618

Legend

Thank you for reaching out, and sorry about the trouble caused.

As the application crashes on launch, please try the troubleshooting steps suggested in the following help document: https://adobe.ly/46H0cf7.

You can also try reinstalling the application using the steps suggested below:

-Remove the application and run the cleaner tool (https://adobe.ly/4mvRUMM).
-Reboot the machine
-Install Adobe Acrobat from the following page: https://adobe.ly/4pD1dgz.

Check if this helps.

If the issue still occurs, please collect the logs using the diagnostic tool and share the log ID.

Let us know how it goes.

Thanks,

Meenakshi

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