Adobe Sign Notifications Not working

Question

This week my notifications as well as the completed documents have stopped being sent to my default email address. I now have to go into the website to pull the signed agreements and the audit page them combine them. I have cheked all of my settings and had an Adobe tech on who was not able to fix this any ideas? Was this a new update possibly that has a fuw bugs to work out?

Souvik Sadhu · Answer

Hi @ryan_5720,

Hope you are doing well. Sorry for the trouble, and the delayed response.

Looks like an intermittent server issue at our end caused this.

Do you still experience the same? If yes, you might want to try the steps mentioned here: https://adobe.ly/4hytFfs.

Hope this helps.

-Souvik

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