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Participant
September 24, 2020
Question

ADOBE STARRED FILES

  • September 24, 2020
  • 3 replies
  • 2980 views

I'm posting this to hopefully save someone else my frustration.

I have a business account and noticed that STARRED FILES was backing up to the cloud. For at least ONE file it was CHANGING the document so the OCR was damaged.

I deleted and restarred the file and it kept doing the same damage.

I quickly looked up how to stop cloud storage for starred files and came up with the reference link below. It was NOT helpful or relevant to my DC edition.

 

Finally, I saw in the PREFERENCES > ADOBE ONLINE SERVICES > STARRED FILE LOCATION

This worked pefectly and no further issues.

 

ADOBE, UPDATE YOUR HELP FILE

 

 

https://www.adobe.com/devnet-docs/acrobat/android/en/settings.html#starred-file-location

 

Thanks.

This topic has been closed for replies.

3 replies

Participant
September 27, 2024

Thanks so much, it was driving me crazy too.

Bernd Alheit
Community Expert
Community Expert
September 26, 2020

The help is for Acrobat Reader on Android.

jane-e
Community Expert
Community Expert
September 26, 2020

Hi

Thank you for sharing this! There is a second forum for bug reports and feature requests for the product development team. Can you post to this page? https://acrobat.uservoice.com/

~ Jane