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jprajer
Participant
Oct 1, 2023 1:56 AM UTC
Question

Adobe update not printing envelopes correctly

Adobe Acrobat Pro Version 2023.006.20320

macOS Monterey Version 12.6.8

Printing on an HP Color Laser Jet Pro MFP

 

I have printed thousands of A7 envelopes. My Adobe Acrobat recently updated and now they will not print correctly. I have the custom size entered into the print settings in Acrobat. I am doing everything the same as I have always done it. The only difference being the newly updated Acrobat.

 

I finally got it to align properly when I feed through tray 1, but this means I have to hand feed each envelope one-by-one. I am a graphic designer printing many wedding envelopes, so this will not work for me. Hoping there is a solution to this.

 

Is anyone else having this issue with the new Acrobat? 

4 replies

kglad
Community Expert
Community Expert
Oct 1, 2023 2:25 AM UTC

<moved from cc desktop bugs>

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Participant
Jan 5, 2025 8:46 PM UTC

hello, I am having thi same issue, was there any resolution here? 

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kglad
Community Expert
Community Expert
Jan 5, 2025 10:58 PM UTC

apparently no one responded.

 

start your own thread and indicate your acrobat version and os.

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