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jprajer
Participant
October 1, 2023
Question

Adobe update not printing envelopes correctly

  • October 1, 2023
  • 1 reply
  • 689 views

Adobe Acrobat Pro Version 2023.006.20320

macOS Monterey Version 12.6.8

Printing on an HP Color Laser Jet Pro MFP

 

I have printed thousands of A7 envelopes. My Adobe Acrobat recently updated and now they will not print correctly. I have the custom size entered into the print settings in Acrobat. I am doing everything the same as I have always done it. The only difference being the newly updated Acrobat.

 

I finally got it to align properly when I feed through tray 1, but this means I have to hand feed each envelope one-by-one. I am a graphic designer printing many wedding envelopes, so this will not work for me. Hoping there is a solution to this.

 

Is anyone else having this issue with the new Acrobat? 

1 reply

kglad
Community Expert
Community Expert
October 1, 2023

<moved from cc desktop bugs>

Participant
January 5, 2025

hello, I am having thi same issue, was there any resolution here? 

kglad
Community Expert
Community Expert
January 5, 2025

apparently no one responded.

 

start your own thread and indicate your acrobat version and os.