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Participant
December 17, 2019
Question

Adrobat Freezes asking for college login

  • December 17, 2019
  • 1 reply
  • 191 views

While in college I was able to get adobe pro for free. I am no longer in college and cannot login anymore. I recently uninstalled the acrobat pro and installed the freee version and it still asks me to login. I cannot exit out of the login screen or force quit the application. The only way to close adobe after this pops up is to force restart the computer. I cannot use the acrobat reader since this window pops up does not go away. How can i get rid of the login window or reset my adobe account so it stops prompting me to login. 

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1 reply

ls_rbls
Community Expert
Community Expert
December 18, 2019

if you are using macOS use the Adobe Acrobat Cleaner and Repair Tool