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Lee5F8B
Lee5F8B
Participant
May 1, 2026
Answered

After an update desktop icons are now thumbnails

  • May 1, 2026
  • 3 replies
  • 78 views

PDF’s. After an update the icons on my desktop are now thumbnails (showing the contents instead of just an icon). If I change to icons in File Explorer then all my thumbnails in Documents are changed to icons (no contents, just an empty folder icon). I can’t seem to restore to the original view. Thanks, Lee

    Correct answer Lee5F8B

    Version 11.0.32 Windows 10  Pro  The update included PDF Architect. I’m considering a system restore. Thanks, Lee

    3 replies

    Lee5F8B
    Lee5F8BAuthor
    Participant
    May 2, 2026

    Done! Solved! Restore removed Architect & everything works as before. While the restore point existed, your suggestion to create 1 before an update is something I will put into practice from now on just to make sure there is one when needed. Thank you again for all your help. Lee

    Randy Hagan
    Community Expert
    Randy HaganCommunity Expert
    Community Expert
    May 2, 2026

    I’d say glad I could lend a hand, but all I did was encourage you to use the quick solution you knew would work. I’m glad everything worked out fine for you.

     

    Randy

    Lee5F8B
    Lee5F8BAuthorCorrect answer
    Participant
    May 2, 2026

    Version 11.0.32 Windows 10  Pro  The update included PDF Architect. I’m considering a system restore. Thanks, Lee

    Randy Hagan
    Community Expert
    Randy HaganCommunity Expert
    Community Expert
    May 2, 2026

    That’s a great idea. 

     

    If you’re lucky enough to have a good restore point before you did the upgrade, a 10-30 minute system restore is the perfect way to kill many of the unexplained little gremlins that show up in the Windows environment.

     

    And if you don’t mind me using this as an example, it’s also a great idea to manually create a restore point before doing any system upgrade. That should happen automatically, of course. But the time you don’t create that yourself will be the time you find out you’re going to lose.

     

    Again, great call, and good luck.

     

    Randy

    Randy Hagan
    Community Expert
    Randy HaganCommunity Expert
    Community Expert
    May 2, 2026

    OK.

     

    • Which version of Acrobat DC? 
    • Which platform (Mac, Windows, mobile, etc.)?
    • Which version of your operating system are you using on that platform?
    • And just to be clear, what exact update did you do to get your rude surprise?

     

    We need some information from you to best determine how we may be able to help you. If you can answer the questions above, it’ll help us help you.

     

    Randy

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