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J
joanland
Participant
January 27, 2017
Answered

After converting a .pdf to a .jpeg last night, now all .pdfs to be printed go to Adobe, not physical printer. ,

  • January 27, 2017
  • 1 reply
  • 715 views

Last night I needed to send a .pdf as a .jpeg.  I played around w/ both my scanner and Adobe until I figured out how to convert the .pdf to a ,jpeg.  Today, all .pdfs are going to Adobe and I can't figure out how to send anything to my regular printer.  (I have returned my scanner to its correct settings to create .pdfs so the problem is not with the scanner.  Plus, these .pdfs that are going to Adobe are coming from many sources, not from my scanner.)  Please help me figure out how to reconfigure Adobe so .pdfs can be physically printed. 

This topic has been closed for replies.
Correct answer joanland

Thank you so much for your response.  I have solved the problem by removing Adobe Acrobat Pro and reinstalling it.  Clean installation now works as it should.  Prior to re-installation, when I would open a .pdf attached to a message in my email, when I sent it to the printer it would not print a physical copy but would open in my files where I had stored the .jpeg I had created the night before.  I could not print a attachment (.pdf); it would only go to the file location where I had stored the .jpeg from the previous night.  That was the situation.The problem was solved by re-installation of Adobe Acrobat.  Not the solution I wanted, but it worked. Thank you again for your response.

Sorry, but I can find no place to mark this "answered"  below the link.  

From: Test Screen Name <forums_noreply@adobe.com>

To: Johanna Landsberg <j7lands@yahoo.com>

Sent: Saturday, January 28, 2017 12:24 AM

Subject: After converting a .pdf to a .jpeg last night, now all .pdfs to be printed go to Adobe, not physical printer. ,

After converting a .pdf to a .jpeg last night, now all .pdfs to be printed go to Adobe, not physical printer. ,

created by Test Screen Name in Acrobat Feature Requests - View the full discussionSo....you have a PDF open in Reader (I assume that's the "Adobe" you are using), and you can see it normally. You go to print it and it makes a JPEG? Or does something else happen. It's hard to visualise this, please describe in detail what you see. You say "PDFs going to Adobe" as if that's somehow unusual. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9293563#9293563 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9293563#9293563 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Acrobat Feature Requests by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

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1 reply

T
Test Screen Name
Legend
January 28, 2017

So....you have a PDF open in Reader (I assume that's the "Adobe" you are using), and you can see it normally. You go to print it and it makes a JPEG? Or does something else happen. It's hard to visualise this, please describe in detail what you see. You say "PDFs going to Adobe" as if that's somehow unusual.

J
joanlandAuthorCorrect answer
Participant
January 28, 2017

Thank you so much for your response.  I have solved the problem by removing Adobe Acrobat Pro and reinstalling it.  Clean installation now works as it should.  Prior to re-installation, when I would open a .pdf attached to a message in my email, when I sent it to the printer it would not print a physical copy but would open in my files where I had stored the .jpeg I had created the night before.  I could not print a attachment (.pdf); it would only go to the file location where I had stored the .jpeg from the previous night.  That was the situation.The problem was solved by re-installation of Adobe Acrobat.  Not the solution I wanted, but it worked. Thank you again for your response.

Sorry, but I can find no place to mark this "answered"  below the link.  

From: Test Screen Name <forums_noreply@adobe.com>

To: Johanna Landsberg <j7lands@yahoo.com>

Sent: Saturday, January 28, 2017 12:24 AM

Subject: After converting a .pdf to a .jpeg last night, now all .pdfs to be printed go to Adobe, not physical printer. ,

After converting a .pdf to a .jpeg last night, now all .pdfs to be printed go to Adobe, not physical printer. ,

created by Test Screen Name in Acrobat Feature Requests - View the full discussionSo....you have a PDF open in Reader (I assume that's the "Adobe" you are using), and you can see it normally. You go to print it and it makes a JPEG? Or does something else happen. It's hard to visualise this, please describe in detail what you see. You say "PDFs going to Adobe" as if that's somehow unusual. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9293563#9293563 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9293563#9293563 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Acrobat Feature Requests by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences

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