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graham.geary
graham.geary
Participant
February 16, 2018
Answered

After latest update, "Edit text & images" instantly crashes Acrobat DC (Win7)

  • February 16, 2018
  • 1 reply
  • 847 views

Hi,

After the latest update of Acrobat DC, whenever I click the "Edit text & images" tool, Acrobat immediately and always crashes. Any solutions? This feature is vital for my job so this is pretty infuriating.

This topic has been closed for replies.
Correct answer graham.geary

Hey there,

Thanks for your reply. Nevermind. I uninstalled Acrobat DC and re-installed the program and we're in business. Cheers.

1 reply

AnandSri
AnandSri
Legend
February 16, 2018

Hello Graham.Geary,

We apologize for the inconvenience caused, as per the description above, Acrobat DC is crashing while clicking on Edit text and images, Is that correct?

Please refer and try the solutions given in the following KB doc Resolve Acrobat DC intermittent crashes on Windows

If the issue persists, please share the following details:

Let us know how it goes and share your findings.

Regards,

Anand Sri.

graham.geary
graham.gearyAuthorCorrect answer
Participant
February 16, 2018

Hey there,

Thanks for your reply. Nevermind. I uninstalled Acrobat DC and re-installed the program and we're in business. Cheers.

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