After Trial Purchase Not Working

I have purchased Adobe Acrobat Pro after free trial.  Paid by credit card, got confirmation that I had the software installed and simply had to close and open again to take full effect.  Restarted my laptop to be safe. Tried to print an excel file/sheet to pdf, keeps giving me eror message saying "free trial ended" and re-routing me to buying page...which I've already done.  Have downloaded fresh install of Acrobat Pro and restarted laptop 3 times now.  Very frustrated...