Skip to main content
K
Kamil5C2D
Known Participant
May 30, 2021
Question

After updating to the latest version of Acrobat PRO DC, the "Export NOT WORK"

  • May 30, 2021
  • 1 reply
  • 425 views

After updating to the latest version of Acrobat PRO DC, the "Export to any other format" feature does not work.
They only work in a slightly older version. I believe this is an in-app bug.

 

Screenshot: https://postimg.cc/21ntS0ws

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
May 30, 2021

Hi Kamil,

 

Thank you for reaching out.

 

It seems that you receive the blank Save as a window when trying to save the PDF. If yes, please try the following steps:

1. In Acrobat go to Edit > Preferences > General.

2. Uncheck the box for "Show online storage when saving files.

We would suggest enabling the option once it starts working. If the issue still occurs, let us know.

 

Let us know if you are referring to something else.

 

Thanks,

Meenakshi

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices