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C
chawlawfirmps
Participant
October 1, 2025
Question

Agreements Disappeared after Upgrading to Acrobat Pro for Teams

  • October 1, 2025
  • 1 reply
  • 134 views

I decided to try out Adobe Acrobat Pro for teams, but after I got the free trial, all the completed and in-progress agreements in my account have suddenly disappeared after logging back in. Some of them contain important documents that needs to be saved and I can't seem to find a way to recover or discover where they are located. Also to note, they were not in the deleted section. How can I get these agreements back and what steps do I have to take to find them?

1 reply

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
October 1, 2025

Chawlawfirmps, thanks for upgrading your plan! The agreements and any other previously used documents are likely located under your original account. Please see https://adobe.ly/4gQqcsZ for information about switching between accounts. For more information about switching from an individual to a team account, see https://adobe.ly/46xFlfp. ^JW

C
chawlawfirmpsAuthor
Participant
October 2, 2025

I received a notification of one of our agreements being signed from before upgrading to the team account, and it suddenly shows that pdf in the section. I believe the "disappeared" agreements are still there, but are not visible. Is there an explanation to this?

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