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Participant
July 14, 2026
Answered

AI accessibility reader in Acrobat is hallucinating and creating sexual and pornographic descriptions of completely normal charts, graphs, and images.

  • July 14, 2026
  • 1 reply
  • 37 views

We rarely have had to use the accessibility feature for PDFs, but one client downloaded a very professional company report on labor market data, and was scandalized by the insane hallucinations that the AI screen reader was telling her were on the page: nude figures (see pic), charts on gay sex, and other completely unacceptable content for a company like ours. 

This is the kind of disastrous AI fail that can destroy our company’s reputation—through no fault of our own. If Adobe’s AI *must* create some kind of auto description for the screen reader, a simple “black and white image” or “chart” would suffice—instead of “Image of a nude figure,” or “Chart about HIV infections.”

What the actual heck. These charts and images bear zero resemblance to these descriptions, and those words appear NOWHERE in the entire document. Not OK. Yes, we can manually update the descriptions, but they shouldn’t have appeared in the first place. 

Adobe needs to fix this ASAP—or expect lawsuits to start rolling in.

 

    Correct answer PravalJain

    Sure, ​@hannah_greez . In that case, can you check and confirm if the images showing the pop-up have Atlernate text specified in Tags ? Acrobat does not generate this text and only shows what is present in Alternate text in tags. 

    1 reply

    Adobe Employee
    July 15, 2026

    @hannah_greez  would it be possible for you to share the file on which you are seeing this issue ? From the snapshot you shared it looks like the decriptions were added by the software converting the source file to PDF and not by Acrobat. 

    Participant
    July 16, 2026

    The PDF was an export from InDesign. Company policy doesn’t allow me to share the full PDF here on a public forum, but I can send it to you via private email if there’s a way to do that. Some of the most egregious screen reading issues came from images don’t show any alt text like what’s pictured above—just the voice saying crazy things. 

    PravalJainCorrect answer
    Adobe Employee
    July 17, 2026

    Sure, ​@hannah_greez . In that case, can you check and confirm if the images showing the pop-up have Atlernate text specified in Tags ? Acrobat does not generate this text and only shows what is present in Alternate text in tags.