Skip to main content
Known Participant
April 21, 2024
Answered

ALL OF MY ACROBAT FIELDS NOW WANT AN E-SIGNATURE.

  • April 21, 2024
  • 4 replies
  • 961 views

Please help....my Adobe forms are useless.   I use them for preparing contracts, logging field work etc.  

 

There must be a global setting to fix this problem.   Else I will need to recreate all of my forms.

This topic has been closed for replies.
Correct answer try67

It's a bug in the latest version of Acrobat and Reader. We're all waiting for Adobe to solve it.

4 replies

Meenakshi_Negi
Legend
May 8, 2024

Hi default3tpms71436n4

 

Thank you for your patience so far, and sorry about the delay on this.

 

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

jlcampijrAuthor
Known Participant
April 22, 2024

I believe I found a work-around.   I can't put my business on hold waiting for an update.

 

With an inop Adobe form open, click on the E-sign menu (above the all tools pane).   Your forms will now work properly.   Close E-Sign and they become inop again....

 

I hope this helps.  

Meenakshi_Negi
Legend
April 22, 2024

Hi default3tpms71436n4,

 

Thank you for reaching out. 

 

The team is working on this. We will update you once the fix will be available.

We appreciate your patience.

 

Thanks,

Meenakshi

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
April 22, 2024

It's a bug in the latest version of Acrobat and Reader. We're all waiting for Adobe to solve it.

Participant
April 22, 2024

Adobe Support tell me, that my device is not supported, but bevor some Weeks it works fine

 

JR Boulay
Community Expert
Community Expert
April 22, 2024

You've been lied to, it has nothing to do with your device.
There are dozens of questions similar to yours on this forum.

Acrobate du PDF, InDesigner et Photoshopographe