Participant

Answered

All Tools Pane Disappears/Empty When I Select Edit PDF?

Forum|Forum|3 months ago
June 17, 2026
207 replies
30516 views

When I select “Edit PDF” option, the “All Tools” pane disappears.

This issue seems persistent.

I’ve tried looking at the view/show settings.

Running a repair on the installation.

Uninstalling and Reinstalling Adobe Acrobat.

Can someone please help or provide some suggestions?

Thank you,

Correct answer Anand Sri Bhattacharya

Hello @Old_m8

Thanks for your patience and cooperation on this.

The patch is available with the fix 26.001.21691, Planned update, Jun 25, 2026. Please install the latest build of Acrobat from Menu (Win) | Acrobat (Mac) > Help > Check for updates. Restart the machine after installing the updates, and check the performance of the app.

Let us know if you experience any issues after installing the latest build

Regards,

Anand Sri.

Show previous replies

Joseph2189

Participant

we too have a few users experiencing the same issue. Was on Version 2026.001.21662 64 bit. Doing the udpate doesn’t fix the issue

NR_PDF

Participant

Our temporary fix was to uninstall Acrobat and then install 26.001.21529
Probably best to turn off updates til there’s a patch so you don’t return to the same position.

Old_m8

Participant

Same issues over here. Just noticed the issue today and then updated to Acrobat v 2026.001.21677 and we are on Win11 24H2 build 26100.8655. Not sure what version of Acrobat I was on before I did the update though. Not sure I want to re-install this application for the entire business. So I will keep an eye on here for a better fix.

Edit: Disabling the new version worked for me, but others in the business it is not working for.

FSTQT

Participant

Dealt with this issue around 1pm MST. no luck with patching, repairing, uninstalling/re-installing. Tried the Adobe download again and now I can see the edit panel? Not sure if there’s been a fix implemented or its device/account based.

Gerardo.Ramirez

Participant

I’m having the exact same problem along with the rest of my team. The only solution is to disable the new adobe from the menu. A few of us have tried uninstalling/installing/repairing but nothing fixes the issue.

J

JP_Anderson

Participant

Patch my PC just pushed out an update to Acrobat Pro, now many users in my organization cannot use the toolbar.

Version 21662

Meenakshi Negi

Community Manager

Hi All,

This issue has been reported to the team, and they are currently working on a fix. We will keep you updated with any information regarding this.

Thank you for your patience.

Thanks,

Meenakshi

R

RaulR-BTX

Participant

Several users in our org have reported this starting today. Updated to latest version available (26.001.21677) doesn’t recover the panel. We’re currently using the workaround of disabling “new adobe”. I haven’t tried uninstalling/reinstalling though.

sibleyc

Participant

anyone find a solution yet?

A

Anisa324735606194

Participant

Disabling New Adobe under Menu seems to allow me to use the tools in the meantime. Unsure when this bug will be fixed.

Meenakshi Negi

Community Manager

Hi NursingNnenna, and KGoodwin2,

Thank you for reaching out, and sorry for the trouble caused.

Please confirm if the issue started recently. If yes, could you please share the current Acrobat and OS version numbers installed on the machine.

In the meantime, please try reinstalling once again using the steps suggested below:

Remove the application and run the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html).
Reboot the machine
Now install Adobe Acrobat from the following page: Download Acrobat.

Let us know how it goes.

Thanks,

Meenakshi