An error occurred while printing the document

Question

Hi, My acrobat reader DC has stopped printing after an update to computer. It wont print on any other printer either. I get an error message saying " An error occurred while printing the document, press ok and another message comes up saying Document could not be printed. I have made sure Acrobat is the default for PDF docs. It worked fine until a few days ago. I have uninstalled and downloaded new Acorobat DC and have the same problem still. I'm running Windows 10 Pro.

Can any one please help? It is a work computer and i really need to be able to print PDF's. Pic of the error message

Thanks in advance for anyone's assistance!

Regards,

Kylee

Abambo · Answer

Did you update the OS or Acrobat? What is the exact OS version and the exact Acrobat version? Are other applications printing fine? Does print to file work? What printers do you have and what printer drivers?

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