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Participant
September 22, 2022
Question

An internal error has occurred

  • September 22, 2022
  • 2 replies
  • 1530 views

Hi all,

I keep get this error message in adobe reader. It happens when I try to open pdf files and windows get hang after this error. have uninstalled and reinstall multipe times result same. 

    This topic has been closed for replies.

    2 replies

    Participant
    November 2, 2022

    I'm having the same problem.  It keeps popping up and I can't preview PDFs.  

    AkanchhaS8194121
    Legend
    September 22, 2022

    Hi @Octopus21 

     

    Thanks for reaching out. 

    This is a known issue, and it has already been escalated to our engineering team. Our team is currently working on the fix. As soon as we get some updates, we'll keep you posted. 

     

    We appreciate your patience. 

     

    Thanks,

    Akanchha 

    Participant
    September 29, 2022

    Any further word on this issue?  We are starting to get sporadic calls reporting the same problem.