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robinson3254
Participant
January 31, 2019
Answered

annotation and drawing markup tools: ovals and box not visible

  • January 31, 2019
  • 2 replies
  • 1405 views

I've been using the drawing tools to mark up a PDF, including the text hightlight, lines, rectangles, and ovals.  They were working just fine but suddenly new rectangles and ovals remain invisible after drawing them.  I can click in the area where they were placed and an outline box appears to let me edit their settings but they still remain invisible.  Changing the properties including thickness, colour, fill, etc, none will change this behaviour. The existing rectangles and ovals are still visible but not new ones.  I've tried on other documents and cannot create new ovals or rectangles.  Lines, arrows and other annotation tools seem to be still working.  I tried rebooting my pc and also the "Repair Installation" and still not fixed.

Using Reader DC version 2019.010.20069

    Correct answer Nisha-Gramarcy

    I just had this issue, and the fix for me was to go into Properties and change the Opacity level. When I initially drew the oval (and it wasn't showing up), the little blue opacity indicator was set to the far left. I moved it as far right as it would go, and the oval is now showing up just fine 🙂

    2 replies

    N
    Nisha-GramarcyCorrect answer
    Participant
    May 2, 2025

    I just had this issue, and the fix for me was to go into Properties and change the Opacity level. When I initially drew the oval (and it wasn't showing up), the little blue opacity indicator was set to the far left. I moved it as far right as it would go, and the oval is now showing up just fine 🙂

    AnandSri
    AnandSri
    Legend
    May 5, 2025

    Hello Nisha!

     

    I hope you are doing well. Thank you for sharing the steps that worked for you; they will certainly assist other community users.

    Feel free to reach out if you need any assistance. For future reference, to know more about the commenting tool, see this article: https://adobe.ly/44nKNkj

     

    Regards,

    Anand Sri.

    try67
    Community Expert
    try67Community Expert
    Community Expert
    February 1, 2019

    Can you share with us a file that has these "invisible" markups? Use Dropbox, Google Drive, etc.

    R
    robinson3254Author
    Participant
    February 6, 2019

    Update: I opened the same pdf on a different PC and everything is working.  No issues with the drawing tools.  Both machines are Windows 10 Pro and both are using Reader DC version 2019.010.20069.  At this point, should I un-install and re-install?

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