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Participant
November 21, 2017
Question

Annotations not showing in the Comments

  • November 21, 2017
  • 1 reply
  • 1904 views

I am working with a PDF file edited by another user. The other user made many annotations using the Comments feature. I can see many annotation marks in the PDF file, but only one of the annotations is showing in the Comments tab. If I hover my cursor over the annotation marks, nothing happens--it's as if the document were flattened somehow. Has anyone seen this before? How can I instruct the other user to fix the file so that I can see the Comments?

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1 reply

Inspiring
November 21, 2017

If it was flattened, there's not much that can be done unless they have a copy of the file before it was flattened. Are you able to select the annotations on the page using the Hand tool?

texnslimAuthor
Participant
November 22, 2017

No, the hand tool doesn't do anything to the annotations, just moves the page. I didn't even know that it was possible to flatten a PDF file so that the annotations are inaccessible. Thank you!

Document Geek
Community Expert
Community Expert
November 25, 2017

If you ever need to flatten a PDF, you can find the script to do so here: Flattenizer Script for Adobe PDFs