Annulation d'abonnement

I have finaly joined a “human” who solved my IA problem, thank tou

Hi ​@Vincent 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing.

Please check the steps shared in the help page https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html and see if that works. 

If it still doesn’t work, please reach out to our billing team https://helpx.adobe.com/contact.html and click on the contact us button in the lower right corner to start the process.

Let us know if you are referring to something else.

~Amal

Same question, I go to the “Annuler votre formule” scren (cancel your formuila) and the the program does not answer any more. is this a new mode of scam ?

Hi @safiata_6994,

Hope you are doing well. Thanks for writing in!

If you are still looking for a solution, please write to our billing team on our social media handles:

Facbook: @ Adobe

X (formerly Twitter): @ AdobeCare