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H
Haris31386677tzzv
Participant
July 30, 2023
Answered

Any Adobe Support can help to cancel my Adobe Acrobat Pro trial

  • July 30, 2023
  • 1 reply
  • 403 views

Hi Support,

 

I can't cancel my Adobe Acrobat Pro trial. Anytime I click Cancel trial, the web page become "The connection has timed out". I have tried several days but keep the same error.

 

Any technical support can help me to cancel it?

 

Thanks

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi @Haris31386677tzzv 

 

Glad to hear that you have managed to figure it out. Thank you for updating the discussion.

In case you need any further assistance related to billing. 

We have our dedicated team over chat and phone who can look into it further. 

 

For future reference https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

 

Thanks,

Akanchha 

1 reply

H
Haris31386677tzzvAuthor
Participant
July 30, 2023

Finally it let me cancel it. It took me to authorization page to re-login and then it allow me to cancel. 

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
July 30, 2023

Hi @Haris31386677tzzv 

 

Glad to hear that you have managed to figure it out. Thank you for updating the discussion.

In case you need any further assistance related to billing. 

We have our dedicated team over chat and phone who can look into it further. 

 

For future reference https://helpx.adobe.com/manage-account/using/cancel-subscription.html 

 

Thanks,

Akanchha 

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