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September 5, 2017
Answered

Anyone knows how to fix Acrobat CC install?

  • September 5, 2017
  • 1 reply
  • 451 views

I had Acrobat installed, but it was no longer working (Mac OS Sierra 10.12.6).

So I uninstall it and now, when installing, I got this error:

Exit Code: 7

Please see specific errors below for troubleshooting. For example, ERROR: DW003, DW006 ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s)

----------- Payload: Adobe Acrobat DC 17.9.20058.0 Acrobat DC/Acrobat DC Installer.pkg_17.009.20058 -----------

ERROR: DW006: Apple Package failed to install successfully.

ERROR: DW003: Third party payload installer /tmp/CA516A8F-327F-483F-9461-B5285E2CC9EA/Acrobat_DC_Web_WWMUI/Acrobat DC/Acrobat DC Installer.pkg failed with exit code: 1

-------------------------------------------------------------------------------------

Thank you.

Daniel

This topic has been closed for replies.
Correct answer Meenakshi_Negi

Hi Dlperdigao,

Sorry for the delay in response.

As you have mentioned above, you get the error "Exit Code: 7" when you try to install the application.

Please try the troubleshooting steps provided here: Error exit code 6, exit code 7 installing Adobe Creative Cloud

Check if this resolves the issue.

Let us know if you still experience the issue.

Regards,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
October 18, 2017

Hi Dlperdigao,

Sorry for the delay in response.

As you have mentioned above, you get the error "Exit Code: 7" when you try to install the application.

Please try the troubleshooting steps provided here: Error exit code 6, exit code 7 installing Adobe Creative Cloud

Check if this resolves the issue.

Let us know if you still experience the issue.

Regards,

Meenakshi